About Me

Hi, I'm PM.

I am an Operations & Automation Specialist dedicated to building resilient systems that scale. This site is my **Operational Lab Series**—a living documentation of how I solve complex enterprise challenges across identity, networking, and agentic AI.

My background bridges two worlds: the strategic scale of Enterprise IT Operations (PepsiCo) and the tactical urgency of Professional Technical Services (Verified Yelp/Google Pro).

Whether I'm architecting an agentic workflow to automate a support desk or performing forensic data recovery, my focus remains the same: **Operational Resilience through Intelligent Automation.**

Verified Community Authority

Yelp Verified IT Service

Proof of hands-on tactical repair and local NYC trust.

Quora Thought Leadership

Active contributor to the global IT problem-solving community.

Core Stack

Power Automate & Apps
SharePoint Architecture
Python & API Scripting
Azure OpenAI & Doc Intelligence
SQL & Dataverse

Let's Work Together

Ready to automate your workflow? I'm currently accepting new projects for Q2.

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