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Data & Trust

Designing AI Workflows That Humans Can Audit

PMTheTechGuy
··2 min read
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The biggest barrier to AI adoption isn't accuracy.

It's trust.

And trust requires auditability.


What Makes AI Auditable?

Auditable AI means a human can:

  1. See what went in (input).
  2. See what came out (output).
  3. Understand why (confidence, metadata).

If any of these are missing, it's a black box.

Design Pattern: Input → Process → Output → Log

Every AI workflow should follow this pattern:

1. Store the Input

Don't just process the file and delete it. Save the original.

If someone challenges the result 6 months later, you can re-run the extraction on the original file.

2. Log the Process

Record:

  • When it ran
  • Which model/version
  • Processing parameters

This creates a paper trail.

3. Save the Output (With Metadata)

Don't just save the extracted data. Save the confidence scores too.

Bad:

Invoice Number: 12345

Good:

Invoice Number: 12345 (Confidence: 0.98)

Now a human can see that the AI was confident.

4. Highlight Uncertainty

Flag low-confidence extractions visually.

In my Document AI tool, I highlight cells with < 0.7 confidence in yellow in the Excel output.

This tells the reviewer: "Check this one."

Enable Drill-Down

Stakeholders should be able to:

  1. See the summary (100 invoices processed).
  2. Drill into details (Invoice #12345).
  3. See the raw data (original PDF + extracted JSON).

Transparency builds trust.

Conclusion

AI without auditability is a liability.

Design your workflows to be:

  • Traceable (log everything)
  • Transparent (show confidence scores)
  • Reviewable (enable drill-down)

When humans can audit your AI, they'll trust it.

Tags

#AI#Auditability#Transparency#Trust
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